Privacy Policy
@ GRIZZLY GADGET ALOR SETAR
Latest Update: 1 February 2026
Welcome to Grizzly Gadget Alor Setar. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect
When you use our website, we may collect the following information:
a) Personal Information
When you interact with our website, we may collect personal information such as your name, phone number, email address, as well as any other details you choose to share with us through our contact form or WhatsApp. This information is typically provided by you when making an enquiry or requesting our services.
(b) Non-Personal Information
We may also automatically collect non-personal information including your browser type, device type, IP address, and the pages you visit on our website. This information helps us better understand how users interact with our website and allows us to improve overall performance and user experience.
2. How We Use Your Information
The information we collect is used to respond to your enquiries, provide details about our repair services, and communicate with you via WhatsApp, phone call, or email when necessary. In addition, we may use the information to improve our website, enhance user experience, and carry out basic marketing or promotional activities where applicable.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to any third parties. However, your information may be shared with trusted service providers such as website hosting platforms or analytics tools, but only when necessary for business operations. We may also disclose your information if required to do so by law or when requested by legal authorities.
4. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies such as Google Analytics or Meta (Facebook) Pixel to understand how visitors use our website. These tools help us improve functionality and user experience. If you prefer not to allow cookies, you can disable them through your browser settings.
5. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to ensure your data is secure, please note that no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp, Google Maps, or social media pages. These external sites operate independently, and we are not responsible for their content or privacy practices.
7. Your Rights
You have the right to request access to the personal data we hold about you, as well as to request corrections or deletion of your data. If you wish to exercise any of these rights, you may contact us using the details below.
8. Updates to This Policy
We may update this Privacy Policy from time to time, and any changes will be reflected on this page.